Terms & Conditions

These terms are an agreement between you and Sweet Seasons Designs, LLC, doing business as The Cultured Bake ("we," "us"). They apply when you use bakehouse.theculturedbake.com, order from The Cultured Bake, book a class, or sign up for our messages. By using the site you agree to them.

Orders and pickup

• Orders are paid in full online when you place them.
• Pickup is at our bakehouse, 10828 92nd Ave, Allendale, MI, during the pickup window shown for your order (usually Friday and Saturday).
• Orders not picked up by the end of the pickup window may be donated or discarded and are not refunded.
• Because everything is baked to order, orders cannot be cancelled once ordering closes for that week. If we can't fulfill your order, we'll refund you.

Weekly orders

• Your saved card is charged each week after ordering closes (Wednesday 9:00 AM Eastern).
• You can pause a week or cancel in your account before that time. After it, that week is final.
• If a charge is declined, that week's order is cancelled and we'll let you know.

Classes

• Class seats are paid in full when booked and are limited.
• If you can't attend, contact us as early as possible; we'll try to move you to another class. No-shows are not refunded.
• If we cancel a class, you'll receive a full refund or a seat in another class.

Allergens

Our products are made in a small kitchen that handles wheat, dairy, eggs, nuts and other allergens. We cannot guarantee any item is free of allergens.

Accounts

You're responsible for keeping your sign-in details private. Please give accurate contact information so we can reach you about your orders.

Text messaging terms

The Cultured Bake text messages. Texts are sent by Sweet Seasons Designs, LLC dba The Cultured Bake. We send text messages only for one-time sign-in (verification) codes, and only when you request a code by entering your mobile number on our sign-in page. We do not send marketing or promotional texts.

• One message per sign-in request; frequency varies based on how often you sign in.
• Message and data rates may apply.
• Reply STOP to cancel at any time; you'll get one message confirming you've been unsubscribed.
• Reply HELP for help, or contact us using the details below.
• Consent to receive texts is not a condition of purchase.
• Carriers are not liable for delayed or undelivered messages.

See our Privacy Policy for how we handle your information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Limitation of liability

To the extent allowed by law, our liability for any order or booking is limited to the amount you paid for it.

Changes

We may update these terms. The effective date above shows when they last changed.

Contact us

Sweet Seasons Designs, LLC dba The Cultured Bake
10828 92nd Ave, Allendale, MI 49401
Website: bakehouse.theculturedbake.com
Text: reply HELP to any of our messages