Privacy Policy

Effective October 31, 2026

The Cultured Bake is a trade name (DBA) of Sweet Seasons Designs, LLC, a Michigan limited liability company ("Sweet Seasons Designs," "we," "us"), operating a micro-bakery in Allendale, Michigan. This policy explains what information we collect when you use bakehouse.theculturedbake.com, order bread, book a class, or receive emails and text messages from us, and how we use and protect it.

Information we collect

Your name, email address and mobile phone number.
Your orders, class bookings, weekly order settings and pickup details.
Notes you send us, such as private event requests.
Payment details are entered directly with our payment processor, Stripe. We never see or store your full card number.
Basic technical data such as browser type and pages visited, used to keep the site working and secure.

How we use your information

To take and fulfill orders and class bookings and process payments.
To send receipts, pickup reminders, class reminders and weekly order notices.
To send one-time sign-in codes when you log in with your phone number.
To send our newsletter, only if you signed up for it. You can unsubscribe at any time.
To answer your questions and improve our bakery and website.

Text messaging (SMS)

When you enter your mobile number on our sign-in page and request a code, Sweet Seasons Designs, LLC dba The Cultured Bake sends you a one-time sign-in (verification) code by text message. We use your number only to send these codes and to identify your account. We do not send marketing or promotional texts.

One message per sign-in request; frequency varies based on how often you sign in.
Message and data rates may apply.
Reply STOP to any message to opt out. Reply HELP for help.
Agreeing to receive texts is not a condition of any purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. This excludes service providers that deliver text messages on our behalf (such as our messaging provider), who may use your number only to send our messages.

Who we share information with

We do not sell or rent your personal information. We share it only with providers that help us run the bakery:

Payment processing (Stripe)
Text message delivery (Twilio)
Email delivery and website hosting providers

These providers may use your information only to provide their services to us. We may also disclose information if required by law.

Cookies

We use cookies and similar storage to keep you signed in and remember your basket. We do not use advertising cookies. We also keep site statistics (pages visited, how you found us, device type and your IP address) using a random ID stored in your browser, for analytics and security. We never sell or share this information.

How long we keep information

We keep order and customer records as long as needed to serve you and meet tax and accounting requirements.

Your choices

Unsubscribe from emails using the link in any email.
Stop texts by replying STOP.
Ask us to see, correct or delete your information by contacting us below.

Children

Our website is not intended for children under 13, and we do not knowingly collect their information.

Security

We use reasonable measures to protect your information, but no method of transmission or storage is completely secure.

Changes to this policy

We may update this policy from time to time. The effective date above shows when it last changed.

Contact us

Sweet Seasons Designs, LLC dba The Cultured Bake
10828 92nd Ave, Allendale, MI 49401
Website: bakehouse.theculturedbake.com
Text: reply HELP to any of our messages